events
January 2008
jan
24
General Meeting
PSOJ Building


details:
time: 5:30pm - 8:30pm
cost: N/A
target: Team Leaders, Customer Service Managers, Supervisors, Trainers,Organization Development Specialists.

March 2008
mar
20
General Meeting
Guardian Life Auditorium


details:
time: 5:30pm - 8:30pm
cost: N/A
target: Team Leaders, Customer Service Managers, Supervisors, Trainers, Organization Development Specialists.

April 2008
april
10
Cust. Serv. Workshop
Knutsford Court Hotel


details:
time: 8:00am - 4:00pm
cost: $9,500.00 - Members | $10,500.00 Non-Members
target: Team Leaders, Customer Service Managers, Supervisors, Trainers, Organization Development Specialists.

May 2008
May
29
General Meeting
Guardian Life Auditorium


details:
time: 5:30pm - 8:30pm
cost: N/A
target: Team Leaders, Customer Service Managers, Supervisors, Trainers, Organization Development Specialists.

Jul
17
Annual General Meeting
Guardian Life Auditorium


details:
time: 5:30pm - 8:30pm
cost: N/A
target: Team Leaders, Customer Service Managers, Supervisors, Trainers, Organization Development Specialists.

july
17
Annual Workshop
T.B.A.


details:
The theme for this workshop is "Mastering the Service Game... Leading the Winning Team"

time: 8:00am - 4:00pm
duration: 2dys (July 17-18)
cost: JA$12,000.00 (Non-Members: JA$13,500.00)
target: Team leaders, Customer Service Managers, Supervisors, Trainers, Organization Development Specialist

oct
7
Annual Conference
T.B.A.


details:
The Conference will be held during Customer Service week October 5-11 and the theme is: "Engage! Ignite! Create the Unique Customer Experience" it runs for 2 days

time: 8:30pm - 4:30pm
duration: 2 days (Oct 7 - 8)
cost: $20,000.00 (Non-Members: $21,500.00)


Nov 2008

General Meeting/Social
date: NOV 30
time: 5:30pm - 8:30pm
venue: T.B.A.
cost: N/A